Returns & Exchanges
At Lemonade Dolls, we want you to feel empowered and comfortable in your new pieces. If your order isn't a perfect fit, you can return or exchange items within 30 days of delivery provided they are unworn and in original packaging.
Return Process
- 1.Start Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Dolls
Place your items back in their original packaging with all tags attached, ensuring the garments are in a clean, resaleable condition.
- 3.Ship It Back
Download and print your pre-paid shipping label from the portal, attach it to your parcel, and drop it off at your nearest designated collection point.
- 4.Get Your Refund
Once our warehouse team receives and inspects your return, we will process your refund or exchange within 7-10 business days.